Child Concerns or Query
What to do if you have a query?
From time to time parents might have a query about a new arrangement, trip or upcoming event to do with their child which needs to be answered. In the first instance, please contact the school office who will often be able to assist. There are times when the office staff might not be able to provide a specific answer to a query, this would then be passed onto their class teacher who would be able to answer the query. Alternatively, please send a message via Tapestry directly to your child's class teacher.
Please contact the school office 0161 973 4478 or admin@woodheysprimaryschool.co.uk
What to do if you have a concern?
From time to time parents might have a concern relating to their child (or other children) which needs to be addressed. Please do not hesitate to contact the school if this is the case. Please do not use Tapestry messages to raise this concern. Please email the office admin@woodheysprimaryschool.co.uk and they will forward your email onto the teacher or relevant phase leader.
Below is a reminder about the stages of contact and where to escalate if matters continue.
Levels of contact:-
- The class teacher - Where possible, please speak to the class teacher directly or email the office if this is not possible.
- The Phase Leader (via email below)
- EYFS (Reception and Nursery) Mrs Kimitris- ykimitris@woodheysprimaryschool.co.uk
- Key Stage 1 Miss Turner - lturner@woodheysprimaryschool.co.uk
- Lower Key Stage 2 Miss Gellard - egellard@woodheysprimaryschool.co.uk
- Upper Key Stage 2 Mr Brett - rbrett@woodheysprimaryschool.co.uk
- Headteacher - Mr Jon Beisly – jbeisly@woodheysprimaryschool.co.uk
- Chair of Governors Mrs Jacky Galloway - jacky.galloway@woodheysprimaryschool.co.uk
If you are concerned about academic progress.
If your concern is about the progress your child is making in the first instance please contact your child’s teacher who will have specific information to either reassure you or will be able to explain the steps that are in place to address the concern. A child would not be referred to our SENDCO (Mrs Holden) if they are making expected progress within their year group.
The school's approach is underpinned by evidence-informed practice, including recommendations from the Education Endowment Foundation (EEF). Our focus is on delivering high-quality teaching (Quality First Teaching Universal offer) for all pupils through explicit instruction, scaffolding, effective feedback, positive teacher-pupil relationships and consistent classroom routines. These approaches form the foundation of inclusive practice across the school and are regularly reviewed through our termly pupil progress meetings.
If a child is not making the expected progress despite receiving high-quality classroom teaching, the school will implement a graduated approach over a period of approximately two terms. This process allows staff to build a clear picture of a child's strengths and areas of need before considering whether additional SEND support may be required. During this period, the class teacher will use the Assess – Plan – Do – Review cycle outlined in the SEND Code of Practice.
Assess: The teacher will gather evidence through ongoing assessment, observations, work scrutiny, discussions with parents and, where appropriate, pupil voice. This helps identify any barriers to learning and establishes whether concerns are consistent and significant over time.
Plan: The teacher will identify specific strategies, adaptations and interventions to address the areas of concern. These will be discussed with parents so that school and home can work together to support the child.
Do: The agreed support will be implemented by the class teacher and relevant staff. This may include additional scaffolding, targeted small-group work, specific interventions, adapted resources or other reasonable adjustments designed to help the child access learning successfully.
Review: The impact of the support will be evaluated through regular monitoring and assessment. Progress will be discussed with parents and any necessary adjustments made to the support in place.
Throughout this process, the class teacher remains responsible for the child's learning and progress. Information is reviewed regularly through our termly pupil progress meetings and ongoing discussions with school leaders. If, after sustained cycles of support and review, a child continues to make less than expected progress, the class teacher will consult with our SEND Coordinator, Mrs Holden (jholden@woodheysprimaryschool.co.uk). At this stage, the evidence gathered through the graduated approach will help determine whether the child may require SEND Support and whether further assessment or involvement from external professionals is appropriate.
It is important to note that not all children who receive additional support through the graduated approach will be identified as having Special Educational Needs and Disabilities. Many pupils require short-term support at different points in their school journey and make good progress as a result of the targeted provision provided within the school's universal and targeted offer.
SEND support Concerns
If your concern is regarding the SEND school support that your child receives in the first instance please contact our Special Needs coordinator Mrs Holden
jholden@woodheysprimaryschool.co.uk or Jacky Galloway (SEND link Governor) jacky.galloway@woodheysprimaryschool.co.uk
Bullying or Social Concerns
If you believe your child is being bullied or is lacking friends or lacking confidence in the classroom please initially talk to your child’s teacher. The school has excellent procedures in place to combat bullying and to encourage friendships which are vital to a happy school life. It will be taken seriously.
Safety Concerns
If you suspect that a child may be suffering abuse or potentially at risk from any source inside or outside the family or the school please raise your suspicions with Mr. Beisly who will investigate the situation in the utmost confidence. We would rather explore a problem which proves groundless than to miss an opportunity to support a child in need. You can be reassured that only relevant authorities or persons involved will be aware of the concerns.
Please contact Mr Beisly 0161 973 4478 or jbeisly@woodheysprimaryschool.co.uk
If the nature of the concern is relating the immediate safety of the child then please call 999 directly.
As a last resort if matters seem not to be being resolved you can contact a school governor (preferably the chair of governors, Jacky Galloway), who will consult with Mr. Beisly to ensure that action is taken. This will again be done in strict confidence and only the governor, Mr. Beisly or relevant authorities will be informed.
Other Useful Contacts:-
| Trafford Safeguarding Children Board: | www.tscb.org.uk tel: 912 4286 |
| Domestic Abuse Family Safety Unit: | tel 912 5805 |
| National Domestic Violence Helpline: | tel 0808 2000 247 |
| Childline: | tel 0800 111 |
| NSPCC | www.nspcc.org.uk tel 0808 8005000 |
